Returns & Exchanges

At Divano, we want you to be completely satisfied with your home furnishings. If your new piece doesn't perfectly fit your space, we offer a 30-day return policy for most items in original condition.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to submit a return request or contact our support team with your order number.

• 2.
  Prepare for Pickup

  Carefully disassemble your furniture if necessary and pack it in its original packaging to ensure it is protected during transit.

• 3.
  Schedule Collection

  Once your request is approved, our specialized furniture courier will contact you to schedule a convenient time for home collection.

• 4.
  Inspection and Refund

  After our warehouse team inspects the item to confirm its condition, your refund will be processed back to your original payment method within 7-10 business days.